Terms and Conditions for House Clearance Services in Marylebone
Welcome to our House Clearance services in Marylebone. These Terms and Conditions outline the rules and guidelines that govern the use of our services. By engaging our services, you agree to adhere to these terms.
1. Definitions
- Service Provider: The company offering house clearance services.
- Customer: The individual or entity requesting house clearance services.
- Property: The location where house clearance services are to be performed.
2. Service Agreement
2.1 Scope of Services
Our house clearance services include the removal of unwanted items from your property, sorting, and disposal or recycling of these items in an environmentally responsible manner. We offer both standard and comprehensive clearance packages to meet varying customer needs.
2.2 Scheduling and Appointment
Appointments are scheduled based on availability. Customers are required to confirm the appointment at least 48 hours in advance. Failure to do so may result in cancellation without refund.
3. Customer Responsibilities
3.1 Access to Property
The customer must provide unobstructed access to the property for the service team. This includes parking space and entry points as necessary.
3.2 Preparation for Clearance
Customers are responsible for ensuring that items to be cleared are accessible and ready for removal. Fragile or valuable items should be clearly marked or removed prior to the scheduled clearance time.
4. Payment Terms
4.1 Pricing Structure
Our pricing is based on the volume of items to be cleared, the complexity of the clearance, and the time required. Detailed quotations are provided upon request.
4.2 Payment Schedule
Payments are due upon completion of the service. We accept various forms of payment, including cash, debit, and credit cards.
5. Cancellation and Rescheduling
5.1 Cancellation Policy
Customers may cancel their appointment up to 24 hours in advance without incurring any fees. Cancellations made within 24 hours of the scheduled time may be subject to a cancellation fee.
5.2 Rescheduling Policy
Rescheduling requests should be made at least 24 hours in advance. We strive to accommodate all rescheduling requests based on availability.
6. Liability and Insurance
6.1 Liability Limitations
Our company is not liable for any pre-existing damages or losses to property that are unrelated to our services. We ensure safe handling of items but cannot be held responsible for accidental damages beyond our control.
6.2 Insurance Coverage
We maintain comprehensive insurance coverage for our services. Details of our insurance policies are available upon request.
7. Disposal of Items
7.1 Environmentally Friendly Practices
We are committed to environmental sustainability. Items that can be recycled or donated are processed accordingly to minimize waste.
7.2 Recycling and Donation
Usable items are sorted for recycling or donation to local charities. Customers can specify items they wish to donate or recycle.
8. Confidentiality
All customer information and details regarding the cleared property are kept confidential. We ensure that no personal information is disclosed to third parties without consent.
9. Dispute Resolution
9.1 Mediation
In the event of a dispute, both parties agree to seek mediation before pursuing legal action.
9.2 Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising will be subject to the jurisdiction of UK courts.
10. Amendments to Terms and Conditions
We reserve the right to amend these Terms and Conditions at any time. Customers will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
By engaging our House Clearance services in Marylebone, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.